Deeper Dialogues

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NVC Practice Studio

Say it without blame

How this tool worksPractise turning a judgemental thought into a Nonviolent Communication statement: what you saw, how you feel, what you need and what you would like to ask for.Hide

Practise turning a judgemental thought into a Nonviolent Communication statement: what you saw, how you feel, what you need and what you would like to ask for.

Use it when

Use it when you keep replaying a complaint in your head ("they never help", "they don't respect me") and want to say it in a way the other person can hear. It suits beginners learning the four parts and anyone warming up before a real conversation.

How to use it

  1. Learn the four parts. Read the cards for observation, feeling, need and request. Each shows words to use and words to steer clear of, plus a list of feelings and needs to borrow from.
  2. Pick a scenario. Choose one of five everyday situations, from dishes in the sink to a parent who criticises your choices, or bring your own. Each comes with the judgemental thoughts you might be having.
  3. Write your statement. Fill in one box for each part, using the hint under each heading. You need all four before you can review.
  4. Check it and compare. Work through the self-check questions for each part, then read your full statement next to a worked example. There is no single right answer.

What you'll come away with

You come away with a four-part statement for the scenario you chose, which you can copy, plus a feel for the difference between an observation and a judgement, a feeling and a thought, a need and a strategy.

About 20 minutes

The four parts

Read each part, then pick a scenario to try it. The "Use" phrases get you started; the "Avoid" ones are the habits that slip judgement back in.

1. Observation

What you observe without evaluation, interpretation or judgement

Use:

When I see...When I hear...When I notice...

Avoid:

Always/neverShould/shouldn'tGood/badRight/wrong

2. Feeling

What you feel (not what you think)

Use:

I feel...I am...I experience...

Avoid:

I feel like you...I feel that...I feel attacked/ignored/abandoned

3. Need

The universal human need behind your feeling

Use:

Because I need...Because I value...Because ... is important to me

Avoid:

Because I need you to...Because you should...

4. Request

A specific, doable action you'd like them to take

Use:

Would you be willing to...Could we...I would like...

Avoid:

DemandsYou must...Vague requestsNegative requests

Feelings words

Borrow one when "I feel..." stalls.

When needs are met:

joyfulgratefulcontentpeacefulexcitedhopefulconfidentinspiredenergisedsatisfiedrelievedmovedtouched

When needs are not met:

frustrateddisappointedsadangryworriedconfusedhurtoverwhelmedexhaustedlonelydisconnectedanxiousirritated

Needs words

The need sits under the feeling. It never names the other person.

Connection:

acceptanceaffectionappreciationbelongingcooperationcommunication

Physical Well-being:

airfoodmovementrestsexual expressionsafety

Honesty:

authenticityintegritypresence

Play:

joyhumour
Show the full list of needs

Connection:

acceptance, affection, appreciation, belonging, cooperation, communication, closeness, community, companionship, compassion, consideration, consistency, empathy, inclusion, intimacy, love, mutuality, nurturing, respect, safety, security, stability, support, to know and be known, to see and be seen, to understand and be understood, trust, warmth

Physical Well-being:

air, food, movement, rest, sexual expression, safety, shelter, touch, water

Honesty:

authenticity, integrity, presence

Play:

joy, humour

Peace:

beauty, communion, ease, equality, harmony, inspiration, order

Autonomy:

choice, freedom, independence, space, spontaneity

Meaning:

awareness, celebration of life, challenge, clarity, competence, consciousness, contribution, creativity, discovery, efficacy, effectiveness, growth, hope, learning, mourning, participation, purpose, self-expression, stimulation, to matter, understanding